How do I submit a prepayment?

If you wish to prepay for your service, or have been asked to prepay, you may do so using our Account Manager.

To make a prepayment, please follow these steps:

1. Login to our Account Manager athttps://account.inspera.us/
2. Under the "Invoices" section, click the "Make Payment" button on the right side
3. Enter the amount you wish to pay in the "Other Payment Amount" box and click Continue.
4. If you have an existing card on file you wish to use, you may select it under "Use Payment Account". Otherwise, please select "Credit Card" under "New Payment Details".
5. After entering your payment information, click "Review and Confirm".
6. After confirming the payment details, click "Submit Payment".

Your payment will be attempted in real time. If the payment is approved, you will be e-mailed a payment receipt, and the payment amount will be added as a credit to your account immediately. The credit will then be applied to future invoices.